Note: We will carefully review your appointment booking to ensure that your issue can be effectively resolved within the allotted time. Once your booking is approved, we will promptly send you an email confirmation along with a payment link for your convenience.

Available Online

Technical Troubleshooting Support

A dedicated block of time to identify and resolve Windows or software issues.

3 hours
$100
Remote Service

Service Description

When you encounter a one-off technical problem with your software or operating system, our support team will be there to assist you remotely. We understand that these issues can be frustrating and time-consuming, which is why we strive to quickly identify and resolve the root cause of the problem. Our troubleshooting process begins with a thorough analysis of the issue. Our technicians will listen carefully to your description of the problem and ask relevant questions to gather all the necessary information. This allows us to gain a clear understanding of the symptoms and determine the most appropriate course of action. 3 hour block of time dedicated in resolving your technical issue.

Cancellation Policy

We understand that you may need to cancel your online technical support booking. To ensure fairness to our technicians and other customers, we have a 24-hour cancellation policy. To cancel your booking, kindly provide us with at least 24 hours' notice before your scheduled appointment. This allows us to accommodate other customers or reschedule your appointment. Failure to cancel with at least 24 hours' notice may result in a cancellation fee. To cancel, please contact us via email or phone, providing your name, booking reference number, and scheduled appointment details. Thank you for your cooperation in adhering to our cancellation policy.

Contact Details

1.833.337.5778

noel@deskscript.com